Return Policy
- Unused carriers in original condition may be returned within 30 days.
- Black and gray carriers are eligible for a full refund (less shipping).
- Other colors are subject to a 20% restocking fee.
- Reach out before sending anything back.
Shipping Policy
When will my order ship?
The honest answer is "it depends." For commonly ordered items I do my best to carry a little pre-manufactured inventory, and if your order falls into that category your item could ship the same day you order it.
At the other extreme, you may have placed an order for a filament I've run out of and need to reorder, which could mean it's a week or so before things go out the door.
Ultimately, most orders are printed-to-order and generally ship within 2-4 days.
Where do you ship?
We currently ship throughout the United States. For international orders, get in touch and we'll see what we can do.